Houston, Texas
Brianna Martinez
University of Houston graduate with experience in administrative support, client communication, and employee training.
About
Attentive to people.
Careful with the details.
I am a Political Science graduate from the University of Houston. My experience spans appointment coordination, administrative support, client service, and employee training.
At LifeSpan Euro Medical Spa, I coordinated appointments and supported daily operations. At Walk-On's Sports Bistreaux, I earned a promotion to Captain with responsibility for training and mentoring new employees.
I am pursuing opportunities in legal and administrative support, bringing professional communication, organization, and experience balancing competing priorities.
Experience
Built through
working with people.
Client service, scheduling, and team support across four professional roles.
March 2024 - PresentWalk-On's Sports BistreauxServer/Bartender
- Promoted to Captain with responsibility for training and mentoring new employees.
- Communicate professionally with diverse guests in a fast-paced service environment.
- Identify guest needs, resolve concerns, and build relationships through dependable service.
- Process customer orders and payments accurately while maintaining attention to detail.
LifeSpan Euro Medical SpaSchedule Coordinator
- Coordinated appointments and schedule changes with medical professionals, estheticians, and staff.
- Confirmed appointments and answered client questions about services and promotions.
- Resolved scheduling conflicts and balanced multiple appointment priorities.
- Supported daily administrative operations and responded promptly to client needs.
February 2023 - March 2024Water TreeCustomer Service Representative
- Assisted customers with purchases and answered questions about products and services.
- Processed cash, credit card, and check transactions accurately.
- Maintained accurate daily sales records while balancing customer service responsibilities.
- Organized inventory and restocked merchandise to support daily store operations.
September 2020 - June 2022P-6 FarmsCashier
- Answered customer questions and helped shoppers locate products throughout the store.
- Processed cash and card transactions accurately and efficiently at checkout.
- Maintained a clean, organized, and well-stocked work area.
- Returned items to their proper locations at the end of each shift.
Education
University of Houston
Bachelor of Arts
in Political Science
Pre-Law Society
MemberI attended law school events, attorney meetings, and professional development activities and supported community service initiatives, including toy and food drives.
Skills
Practical skills.
Everyday tools.
Organization, communication, and the tools that support dependable work.
Professional capabilities
Select a skill to see it in practice.
Coordinated appointments and schedule changes with medical professionals, estheticians, and staff.
Supported daily administrative operations, balanced appointment priorities, and responded promptly to client needs.
Communicate professionally with diverse guests, identify their needs, and resolve concerns in a fast-paced service environment.
Maintained daily sales records and processed cash, credit card, and check transactions accurately.
Promoted to Captain with responsibility for training and mentoring new employees.
Technology
Tools for documents, communication, and daily tasks.
Microsoft Word
Documents
Microsoft Excel
Spreadsheets
Microsoft Outlook
Email & calendars
Google Docs
Shared documents
Languages
- English
- Spanish
Contact
Let's start
a conversation.
I welcome conversations about opportunities in legal and administrative support.
